Before you place your order
Yes, we offer free shipping on orders over $20 USD in the US and $50 CAD in Canada!
Shipping costs $4.73 USD per order for orders below $20 USD in the US, and $6.78 CAD per order for orders below $50 CAD in Canada.
Yes, we offer international shipping worldwide. However, import duties, taxes, and additional charges are not included in the item price or shipping fee. These charges are determined by the destination country and are the buyer's responsibility.
After placing an order
Since our orders are custom produced, your order is only eligible to be modified within 02 hours of placing the order. Kindly send us an email at support@vitalizart.com with email title: "NEED TO CANCEL/ CHANGE MY ORDER - [YOUR ORDER NUMBER]"
You can check the status of your order through our official website or the order confirmation email link.
You can use tracking tools on the order page 17track, to check the logistics information of your order.
Please contact our customer service team immediately at support@vitalizart.com. We are dedicated to providing support.
OTHER
Yes, we offer wholesale purchasing. Please contact our sales team at support@vitalizart.com for detailed information and quotes.
We are happy to answer any questions you may have. Please contact us via support@vitalizart.com.
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