Returns & Exchanges Policy

We truly hope you love your purchase! However, if you find that an item doesn’t quite meet your expectations, you’re welcome to request a return within 30 days of receiving your order.

Returns
Please note that shipping charges are non-refundable once the order has been shipped. If the return isn’t due to a product defect or shipping issue, you would be responsible for the return shipping costs. For any returns, please refrain from sending items back to the original address; we’ll provide you with a return shipping address via email upon your request. There’s no restocking fee, and we’ll process your refund within 7 days of receiving your return.

Exchanges
If you’d like a different color or fabric, please initiate a return for your original purchase and place a new order for the item you prefer. We recommend confirming your choice before purchasing, as we do not offer exchanges.

If you need any assistance, please don’t hesitate to reach out to us at support@vitalizart.com. We’re always happy to help!